Just love the doctor and she’s so thorough and is so patient making things just right for you. The staff is outstanding and so helpful wouldn’t go anywhere else.
Great service every year. The doctor has a great bedside manner and the staff are friendly and helpful. I plan to go back again next year.
Great service, would recommend!
Came in with my mom and Devin tightened both of our glasses no charge and was super friendly!
Daughter Of Zion
1678804937
The Optometrist was hilarious and has a great personality. I have been going to All About Eyes for a long time now. Years ago she told me I would need bifocal contact lenses well that day came yesterday on March 13, 23. I was like ohhhh man but she said you need them and I was like aging is so not pretty. Having to commute back and forth to STL from Glen Carbon I better be able to see driving. She fitted me for 2 types of lenses and I appreciate her caring enough to make sure I can see clearly and that they fit just right over my eyes. Talk about a huge transition for me, it hit me right then chic you're getting old but at least with a good eye doc I can see clearly now the rain has gone, Hahah couldn't resist that!
I love this place. Everyone from the staff out front to the doctor in back are extremely helpful. I have always had a good experience here and have even started bringing my mom in. They are extremely patient and kind with my mom who has dementia. (And they're great at helping you pick out the perfect pair of frames for your face).
I visited the office and nothing changed. The best customer service in the business. As I entered Malika was hard at work and immediately came to help me with a big smile. Been a little over a year and no change. Well, Malika was promoted and that wasn’t a surprise. She gave my wife and I the paperwork to start the visit. A few minutes later we saw Dr. Karr and she is absolutely the best. Afterwards, Malika helped with frames and lenses. You really can’t beat this place for professionalism and great customer service. Thanks to all of you. Will be back.
Huge selection of frames, great friendly staff. Malika was amazing, and super helpful! She made sure I was comfortable and helped with anything I needed. Dr Jennifer was very thorough and professional. I would highly recommend all about eyes.
Truly professional. My kind of people.
Danielle Darden
1670719350
I highly recommend All About Eyes all of the staff were friendly and eager to help. Malika’s customer service is top tier. She’s efficient and always exhibits a positive attitude. She was patient and quite helpful when it came to picking the perfect frames to fit my face.
Always friendly and helpful smiling staff 😊 ☺️
Kelly & Allen Trowbridge
1668038017
I had a great experience at this location very friendly staff and I was in and out in a timely manner. Highly recommended
Maleka and Devin are absolutely amazing. I’m a single mother of twins and brought both my boys to the appointment and they entertained them the whole entire time with a smile on their face while doing their job professionally and quickly. These two wonderful ladies deserve a raise, hands down one of the greatest customer experiences I’ve ever had in my life. You have secured a patient for life because of these two ladies! ☺️☺️
Ashley Ballentine
1661885409
I love this place! My current insurance is not accepted here but I pay out of network because no other place offers the kindness and patience like they do. They have tons of selections of frames very affordable!
Convenient location. Nice helpful employees who seem willing, no, want to please the customer. How revolutionary! Overall a great experience and worth the money.
Very professional and kind staff. Get you in fast and when you're there the wait time isn't bad at all. I would recommend to my friends and family.
My first visit was an absolutely positive experience. The staff was friendly and professional from the time I arrived. The facility is clean. The doctor took her time, asked questions, and offered me various options to improve my vision. She was very patient and thorough. I am happy that I made the change to All About Eyes.
Dennis Lybarger
1650470250
Meredith Johnson
1649773469
I have taken my kids to the Edwardsville location for a few years for eye care. My daughter was mainly the one who I took the most, as she has a need for eye glasses and contacts. Yesterday (4/11/2022) was the first time my kids and I all had appointments on the same day. It was a fantastic experience! In all of the time we have been there this was, by far, the best. The doctor seemed more relaxed with us this time. She has always been thorough but today she was pleasant, very personable and really explained our exams. She made us feel comfortable and valued as patients. But it did not stop there. The support staff who were there were even more friendly. The staff member who stood out the most was Malika! She was serious about her work, but she was so FUN! She was eager to help, put us at ease about our exams, explained all of the forms and pricing---- all while making sure we were comfortable by checking on us regularly and playing us great music! She is an AMAZING person and has such great energy. It really positively impacts the tone of the office. The Johnson family gives All About Eyes Edwardsville 5 stars and 6 thumbs up!
I always have a nice experience at All About Eyes. They are always friendly and helpful! Their prices are reasonable even if you do not have insurance.
Samantha Leidel
1641573084
Really enjoyed All About Eyes and this location specifically. The optometrist was knowledgeable and kind. The front end staff was kind, knowledgeable and patient. I previously went to Clarkson and while they were great as well, All About Eyes has better hours for my busy schedule and a much larger selection of glasses. I’ll be continuing to visit this location from here on out.
I went in for a repair. I had a stripped screw in my glasses that I was unable to remove. Malika and Karen worked on my glasses for 30 minutes until they got the screw out and replaced. These ladies saved me!5+ star review for these ladies! Thank you!Side note: I try to spread positive reviews and not give bad reviews but the blonde female optometrist here is horrible. She told me I had cataracts that needed to be treated. She also said that there was nothing that could be done with my glasses to help me see better. I kept telling her that her machine needed to be adjusted as my vision was not that blurry without my glasses but she ignored me. I had eye surgery just prior to this exam by one of the top ophthalmologists in the country. He would have mentioned a serious issue with cataracts.I spent the money to have another exam as I knew this was incorrect. I was told I have the beginnings of a cataract that can’t even be treated yet. I was given a new prescription for glasses and was told that we will keep an eye on the cataracts.I won’t waste my money on eye exams at All About Eyes in the future. If I could give a -5 review for the exam I would.
Cynthia Cassady
1614118777
My entire family had a great experience at All About Eyes in Edwardsville, IL. The facility was inviting and clean. The optometrist and her staff were all friendly and knowledgeable! Also. It was nice to have a huge selection of glasses to choose from.
This was my second trip to All About Eyes and once again I am Very Pleased with the service, eye care and the new glasses I am wearing as I type this. Jennifer was very helpful and informative. Dr Karr was nice and gave me confidence I was in good hands. They are my go-to for eye care now. OH-and my insurance worked quite well there also.
So much to pick from. Karen was wonderful, very knowledgeable about my insurance coverage and also explained the progressive lens differences.
I love All About Eyes. I work with Sarah she was very helpful in assisting me with my glasses. She also assisted me with the best appropriate way for me to purchase two pairs of glasses. She was patient when I asked questions about my insurance and how to process the claims for each glasses I purchased to save me money.
Kathy Olney-Cover
1612382033
Fast, helpful service. Will definitely keep buying my glasses there!
There is an employee (male) there with beautiful blue eyes. He is very friendly and truly concerned about u getting the best care. ☺️😊😃
I noticed my Raybans I was gifted for Christmas by my girlfriend were not Alligned or must have bent during delivery when I wore them out today.I thought I would try my luck and see what All About Eyes could do for me. Thank goodness I trusted my intuition.Karen greeted me at the door and immediately offered to adjust the glasses, although I didn’t have receipt as they were a gift. She even polished them free of charge. Also, she was wonderful at customer service.I walked out having my day made. 6/5 stars!
Debbie Callahan
1610546294
The people here are so nice. I’m handicapped and have trouble standing too long. Sarah at the Edwardsville store helped me pick out glasses. She brought me lots to try on while I sat. She was so patient. What a nice and pleasant place to get your glasses.
Kristin Maxwell
1609866181
I accidently broke my old frames over the weekend and went in Monday evening after work. I had Sarah help me out. This location has been very kind to me every time I've visited, and this time was no exception. She was very patient with my indecisiveness in frames, and she also helped me pick out ones that fit what I was looking for. Its nice to walk into a place and not feel mistreated or rushed out by their employees. Thank you guys.
Melissa McEldowney
1609797021
Great experience. Was able to book my appointment online and everyone at the location was very nice and attentive. All of my questions were answered and Sarah was a great help in processing my paperwork and answering my questions about various different frames.
Sarah was extremely helpful in helping my daughter decide on her glasses.
Joseph Mcdaniels
1608316370
Received a greeting from Hunter as soon as I stepped in the door and the friendly customer service continued through out the visit! Hunter was very helpful and professional. The exam with Dr. Karr was comprehensive and complete. Dr. Karr explained her findings in an easy to understand manor and made me feel at ease with all of my concerns. This visit is why I am, and will continue to be a repeat customer.
Karen was so helpful and patient when it came to my indecisiveness on choosing frames!